What's included
Reduction in
manual workflow load
What's included
The problem with
"messy" internal tools
Most teams start with simple zaps that quickly spiral into unmanageable spaghetti code. When an API changes or a token expires, business-critical processes break silently.
We treat automation as software engineering. Every workflow is mapped, error-handled, and documented so your team isn’t dependent on a black box.
Deliverables
What's included
Strategy
Architectural alignment before implementation.
- Workflow mapping
- Success criteria definition
- Risk & dependency review
Build
Controlled deployment of automation infrastructure.
- Automation flows
- System integrations
- QA & testing checklist
Handoff
Operational enablement and system ownership transfer.
- Technical documentation
- Team training
- Operational runbook
Support
Ongoing performance governance and system optimization.
- System monitoring
- Iteration cycles
- Performance adjustments
How we work
A process built for results
Clear milestones, constant communication, and zero hand-waving. Here’s how we get from idea to impact.
Discovery & Success Criteria
We map your current workflows, identify bottlenecks, and define clear metrics for success.
Map Workflows + Data Access
We document every step, identify bottlenecks, and determine what data and systems need to connect. No surprises down the road.
Build + Test + Security Review
We build incrementally, test thoroughly, and review security at every stage. You see progress weekly and can give feedback early.
Launch + Monitor + Iterate
Go live confidently. We monitor performance, catch issues, and optimize based on data.
AI agents & internal tools examples
See what's possible
Real scenarios we’ve automated for teams like yours
Lead Intake & Enrichment
- Cleaner leads. Faster handoff.
Support Triage
- Faster triage. Cleaner queues.
Invoice Processing
- Fewer errors. Faster close.
What clients say
Directeur Général
Responsable IT
Directeur des Opérations
Directeur Général
Responsable IT
FAQ
Questions fréquentes
Quels types de services informatiques proposez-vous ?
Pouvez-vous travailler avec notre infrastructure existante ?
Travaillez-vous avec les PME comme avec les grandes entreprises ?
Comment garantissez-vous la sécurité de nos données ?
Proposez-vous un accompagnement et une maintenance après la mise en production ?
Pouvez-vous nous aider si nous ne savons pas encore quoi automatiser ou digitaliser ?
Comment démarrer un projet avec Matrice ?
What if we're not sure what to automate first?
Each session is 50-60 minutes. We’ll decide together how often to meet—typically weekly or bi-weekly, depending on your needs and schedule.